Quoted in CBC News, April 22, 2022, “Refugees in limbo: Ukranians bound for Canada facing delays”: “While there is a strong political will to help, the immigration system was unprepared to deal with the mounting humanitarian crisis, said Toronto-based immigration lawyer Ravi Jain. A massive backlog of refugee applications has been piling up for years, he said. ‘These aren’t file numbers,’ Jain said. ‘These are real people. And a lot of us who deal with them on a day-to-day basis, we’re frustrated and we’re fed up because we’re seeing the pain they’re going through.’ COVID-19 put serious pressure on the system, which was further stressed by efforts to bring Afghan refugees to Canada, Jain said.”