Quoted in CBC News, June 9, 2022, “She gave birth 8 months ago but this permanent resident can’t bring her baby to Canada“: Jain says there needs to be greater transparency in IRCC processing times, applications, and reasons for refusals as well as better planning for emergencies that could affect processes, such as COVID-19. “It’s not good enough to say… ‘We’re spending all this money. We’re hiring all these people,'” he said. “You guys didn’t pivot, and you’re in charge.”
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